Return and Refund Policy
Thank you for shopping with Thunder Hearing & Sound.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
The product was purchased in the last 30 days
The product isn't used or damaged
You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product:
Send the product with the receipt or proof of purchase, to:
Thunder Hearing & Sound
847 South Randall Rd., #218
Elgin, IL 60123
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Thunder Hearing & Sound.
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded. Only regular priced items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us:
Last updated: February 5, 2020